Customers may cancel their skill session(s) at any time.
More than 24 hours’ notice: A full refund will be issued as a credit to the customer’s account.
Less than 24 hours’ notice: The session will be considered non-refundable.
Cancellations can be made directly through your Playbook account.
If you experience any issues or need assistance, please don’t hesitate to contact us — we’re always happy to help.
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